Fourth Quarter 2013

C O V E R S T O R Y

Do Small Companies Fare Better Than Big Companies In Tough Times?
The small independent distributor has several advantages over large corporations.
By Tom Reilly

The State of Independents
Independent Distributors talk about the challenges and strengths of being a lone wolf.

What Customers Want
From the perspective of an end-user, what makes a good distributor?

Five Keys To Making Money In Distribution
Some fundamentals of the distribution business critical to success
By Jason Bader

“Value Added” Overused, Under Delivered
Choose us. Pay a little more. Say ‘wow.’ Tell your friends.
By Brad Armstrong


MEMBER PROFILE
Holston Gases
Family-owned and operated since 1958, Holston Gases’ $10M investment in a new facility strengthens its presence as one of the largest independent suppliers in the nation.

HEALTH CARE REFORM

Health Care Reform 101
The 9,000 pages of the Affordable Care Act are explained for employers of all sizes.
By Brian McLaughlin

What The Affordable Care Act Means For Your Business
Most business owners are not prepared for nor understand the requirements of the healthcare law that will go into full effect in January 2014.

CUSTOMER SERVICE

Managing Excellence
Phil Royle gets paid to make sure customers go away satisfied.
By Gary White

SAFETY

Incident Sharing Is For Those Who Want To Do Better
Lessons learned from incident sharing

MONEY MATTERS

Corporate Records?
When corporate resolutions are not adopted or memorialized as minutes, personal liability can result.
By Bart A. Basi, Ph.D.

LEGISLATIVE NEWS

Rules To Live By
Several important industry issues now face further regulation.

  • Workplace Wellness Programs – Some companies hope they will go to the bottom line.
  • Health Reform Hits Main Street – The Affordable Care Act explained in a short video.
  • How to Document Value to Your Customers – Cee Kay Supply has it down to a system.
  • An Incident Shared is an Injury Spared – GAWDA’s safety initiative can save lives.

ANNUAL CONVENTION

Meet Oliver North
Keynote speaker Lt. Col. (retired) Oliver North talks about heroes, leadership and building a successful team.

Letting Go
Four skill sets shared by organizations that have mastered the art of embracing continuous change.
By Jason Jennings

DEPARTMENTS

PRESIDENT’S PERSPECTIVE

Resetting The Compass
By Craig Wood

DIRECTOR’S DESK

The Power Of History And The Direction Of Your Future
By John Ospina

EDITOR’S NOTES

The State of Independents
By Carole Jesiolowski

CONSULTANT CORNER
Handling Extreme FDA Inspections
By Thomas L. Badstubner

DOT Audits
By Michael Dodd

What Happened To TWIC?
By Richard P. Schweitzer, Esq.

Welding & Gases Today is published quarterly: Winter, Spring, Summer and Fall. Non-member subscription rate is $195.00 per year. GAWDA members (key contacts and branch locations) receive the magazine as part of their dues. GAWDA members can order additional yearly subscriptions (4 issues) for $40.

Executive Editor – John Ospina Senior Editor – Carole Jesiolowski
Contributing Editors – Natasha AlexisCecilia Barbier
Design – CNY Media Group • Production Editor – Maureen Paige