Frequently Asked Questions

What are the most common reasons a file is rejected?
The most common reasons a file is rejected are as follows:

  • Unintended spot colors
  • Low resolution images
  • ICC profiles
  • TrueType fonts / Missing fonts
  • Any color mode other than CMYK or Grayscale for print publications
  • Any color mode other than RGB or Greyscale for online publications
  • Bleed & Trim sizes not correct
  • Elements out of safety margin
  • OPI is used
  • Excessively rotated and flipped images in Quark XPress.