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Posts Tagged ‘social networking’

Should You Be On Google Plus?

Monday, July 25th, 2011

In the last few weeks, I’ve been reading a lot about Google+, the search engine giant’s latest answer to social media platforms like Facebook and Twitter. Although its previous attempt, Google Buzz, was a flop, Google+ seems to be gaining momentum. In its first two weeks, Google+ already had about 10 million users. Gases and welding distributors are having success with social media. In “Connecting With Customers,” five GAWDA member shared social media success stories. So should your business be on Google+?

The short answer is that Google+ currently does not allow businesses to have profiles. Last week, Google booted several brands that had set up pages, including Ford and Sesame Street. The message sent to one such business stated, “Please remember that we are currently limiting profiles to real people and will be launching a profile for businesses and other entities later this year.” However, Google+ does allow individuals, and those individuals can represent your company. For example, my blog and Twitter accounts are set up with my name, but I use them professionally. Personally, I think this is a great way to form personal relationships with followers.

Even so, it may be a little too early to invest time and money in Google+ as part of your social media strategy if you’re a gases and welding distributor. 10 million is a lot of people, but it’s only a fraction of the 600 million on Facebook or 300 million on Twitter. And I’d venture to guess that most of those 10 million also have accounts on Facebook, Twitter or LinkedIn. At some point, Google will have to look for a way to distinguish itself from its competitors. For now, those differentiators are not entirely obvious. However, it’s definitely worth keeping an eye on Google+, especially once they unveil business profiles.

Resolutions For A New Year

Tuesday, January 4th, 2011

Top 5 - Setting GoalsIt’s hard to believe it’s already 2011, but here we are 4 days in. The New Year means it’s time for New Year’s resolutions. I’m not just talking about perennial promises to drop a few pounds or kick a bad habit—this is just as good of a time to set goals for your business. GAWDA VP Ned Lane wrote a great article where he shared Cee Kay Supply’s (St. Louis, MO) effective “Top 5” process for establishing goals and accountability. According to Lane, the open goal setting system accomplishes 3 things:

1.    A goal is not a goal unless it is written down and shared with others.
2.    It creates accountability. No one wants to share a cupcake goal or to report that they did not complete the previous month’s Top 5 goals.
3.    Managers are made aware of what is going on in other company departments.

At Cee Kay Supply, all members of the Senior Management Committee set 5 monthly goals. This would be a great time to set some yearly goals, too. Then set a plan to help accomplish them.

One of my goals for this year is to become better connected to GAWDA members. I hope to do this by keeping in constant dialogue (our “Executive Dialogue” is a great forum for this), by talking to members for articles and news, and by connecting with more members through LinkedIn and Twitter. I’m not interested in boosting my followers and connections for the sheer sake of numbers—my hope is to build a network that represents the voice of the industry, to bounce questions off of and to generate discussions.

If you want to be part of the discussion, you can connect with me here by leaving a comment on one of my posts, then add me on LinkedIn and Twitter.

What is your New Year’s resolution?

Marketing 2.0

Friday, July 31st, 2009

Electronics retail giant Best Buy recently posted a job listing for a senior manager in Minnesota. The job requirements were a Bachelor’s degree, two years of social media marketing experience, a year’s worth of active blogging experience and at least 250 followers on Twitter.

The company seems to appreciate the importance of Internet marketing and social networking sites as business tools. No longer are these resources classified as minor projects that are delegated to entry-level employees with nothing else to do. Too often, upper management doesn’t want to concern themselves with something as seemingly trivial as Twitter or blogging. Best Buy’s approach, however, is a clear indication of the emphasis they place on online marketing.

The gases and welding industry is no exception to this trend. It’s easy to scoff at the retail industry and assume that you don’t need this social networking stuff because your business is different. This isn’t a trend that is going away, though, and the sooner you get involved, the more successful you’ll be in the long run. This doesn’t just involve telling an intern to start a Twitter account and make posts every now and then. Management should be involved and should have some sort of strategy. This should be a policy that permeates the company. All employees should be encouraged to blog and tweet and join LinkedIn in an effort to promote and publicize your company. The best part is, it’s all free.

While social media will never replace a face-to-face sales call, it can be used to augment current marketing efforts and give an edge over competitors. Even if you aren’t wild about doing business on the Internet, you can be sure that your customers are on there looking you up and looking up your competitors. Will they be impressed with what they find? It’s your job to make sure they are.