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Posts Tagged ‘regulations’

New Tanker Truck Definition Draws Criticism

Wednesday, February 29th, 2012

Tanker Truck Regulations QuestionedAs reported in a recent issue of the GAWDA Connection e-newsletter, the Federal Motor Carrier Safety Administration changed the definition of tank vehicle in a way that impacts many drivers. The change outlines volumes for trucks transporting liquid or gaseous materials within a tank or tanks. At or above these volumes, drivers need a special tank vehicle endorsement on their CDL.

The summary states: “This new definition will require a tanker endorsement on the CDL of any driver operating a CMV that would be transporting four or more intermediate bulk containers, since those typically contain anywhere from 250 gallons to 330 gallons of liquid per IBC.”

The article also explained that the American Trucking Associations was preparing a petition to amend the rule, which would be supported by GAWDA and other associations. This past week, ATA released that petition in the form of a letter to FMCSA, which called the definition “burdensome” and described it as broad and including vehicles that are “manifestly not tank vehicles.”

Along with these issues, a loose enforcement timeline creates confusion for drivers and companies operating in multiple states. The rule was enforceable as of July 2011, but states have until July 2014 to comply. ATA Safety and Security Policy Manager Boyd Stephenson told The Trucker, “States have the option of starting to enforce the rule on the effective date, others wait longer. So you might wind up with Montana beginning to enforce the rule immediately and Idaho choosing to wait three years.” Particularly for distributors doing business in multiple states, this could create some confusion and/or additional expense.

Another question is why it has taken so long for this definition change to draw attention. The notice was published in the Federal Register way back in May 2011 as part of a larger final rule revising the CDL testing and learner’s permit standards. With states able to enforce the rule as early as July 2011, should FMCSA made the change more transparent and/or deliberate?

How do you feel about the new definition change? Do you agree that it is too broad and burdensome?

How Much Are You Worth To Your Customers?

Tuesday, November 1st, 2011

Distributors can help customers with regulations, even something as simple as making sure they have fire extinguishers mounted and charged.

What if you could save a customer $59,400? Or, more precisely, shelter them from a fine of that amount. That’s how much OSHA recently fined Mollett Welding and Mine Service, a welding and machine shop in West Virginia, for exposing workers to safety and health hazards.

Among the violations were such things as failure to:

  • Provide clean, orderly places of employment;
  • Evaluate and identify respiratory hazards;
  • Conduct a personal protective equipment hazard assessment;
  • Ensure employees wore eye protection when exposed to metal shavings;
  • Post “no smoking” signs; and
  • Ensure fire extinguishers were mounted, readily accessible and fully charged.

These are only a few of the 25 violations that the company faced. I picked out these specific violations because they are things their gases and welding distributor salesperson—or even a delivery route driver, in some cases—might be able to identify and help the customer correct. You don’t need to conduct a full-scale audit to discover these violations—many can be observed visually.

This business is about relationships—and helping customers deal with regulations can certainly go a long way toward building those relationships (Think of it as a value-add!). When you can help customers lighten the burden of regulations, you can bet they will be more loyal.

And along with saving the customer some money, many of the solutions to these violations call for products that gases and welding distributors sell, like PPE and welding fume removal systems. With a glance around your customer’s workplace, you might actually make a sale in the process of saving your customer from OSHA.

Just think: if you can save your customer $59,000, how much more would they be willing to spend with you?

When Is It Time To Say Goodbye To A Customer?

Wednesday, June 22nd, 2011

On Monday, GAWDA’s Consultants held a forum to provide regulatory updates to members. I am amazed at the incredible number of rules and regulations that gases and welding distributors have to know—and how many different regulatory agencies they come from (This was the first time I’d heard mention of the FAA in the GAWDA environment). Even the government seems to admit that regulations can be too complex. Back in January, President Obama ordered a government-wide review of regulations to reconsider outdated or ineffective regulations. Even though changes like this can be good, it is change. With constant change, it’s a good thing we have the Consultants.

One of the items that really stood out to me was Mike Dodd’s synopsis of a recently settled $4.5 million lawsuit against a propane filler. According to Dodd, the propane supplier repeatedly told a customer that they were improperly transporting the cylinders, and that they needed to be transported in an upright position. Regardless, when things went wrong, the company still found itself on the wrong end of a lawsuit. “At some point, a distributor may have to make a business decision not to sell to a customer that continues to ignore proper safety precautions,” says Dodd.

This raises an important question: When is it time to say goodbye to a customer? Especially in times like these, it can be hard to willingly let go of business. But when that customer puts your company at risk, it may be time. What other examples do you have of when it’s appropriate to stop doing business with a customer? Share by leaving a comment below.

Social Media Regulations…From FDA

Tuesday, January 11th, 2011

FDA's social media regulationsAmong the more unusual regulations that we might see in 2011, FDA is slated to publish draft guidance on the use of social media. Yes, you read that correctly. A recent message from the Division of Drug Marketing, Advertising, and Communications (DDMAC) says that the division has “been researching draft guidance topics on the following issues related to Internet/social media promotion of FDA-regulated medical products:

• Responding to unsolicited requests
• Fulfilling regulatory requirements when using tools associated with space limitations
• Fulfilling post-marketing submission requirements
• Online communications for which manufacturers, packers, or distributors are accountable
• Use of links on the Internet
• Correcting misinformation”   (via EyeOnFDA.com)

The agency is targeting a publish date of 1st Quarter 2011, so we should see this very soon. One bullet points specifically to the online communications of distributors, so this will impact those GAWDA members who manufacture or distribute medical gases.

I was surprised to learn that the FDA was stepping into the realms of Twitter, Facebook, LinkedIn, et al, but it does make sense to a certain extent—social media are largely unregulated. We’re in a new age with social media, and with it come unique challenges. Bullet #2 raises an intriguing point: how do you meet regulations when Twitter limits your characters?

I’m still undecided on this, but I want to hear what you think: Has the FDA overstepped its bounds, or do you welcome the idea of social media guidelines? What social media issues would you like guidance on?

How A Resolution Becomes A Regulation

Friday, January 7th, 2011

In my last post (Resolutions For A New Year), I talked about setting resolutions for 2011. As I learned from Ned Lane’s article “Top 5,” communicating those goals to others can help you accomplish them. Not only does it create accountability, but it can enable those around you to provide any needed support. If they don’t know about it, they can’t support you.

While I was thinking about resolutions, I thought, wouldn’t it be great if federal agencies made New Year’s resolutions, too? With a steady stream of changing regulations, compliance in itself can be a full time job. If we knew ahead of time what was on the agenda, it might help distributors be ready and, in turn, allow them to help their customers prepare.

Although the government doesn’t issue its own New Year’s resolutions as such, I’ve tracked down some of the items they’ll be paying attention to this year:

• First, GAWDA’s FDA & medical gases consultant, Tom Badstubner, looks at the medical gases initiatives planned by the FDA, Congress and the USP. Among the potential changes are new guidance from the FDA and medical gas monographs from the USP.

• For truck drivers, GAWDA Government Affairs, Human Resources & General Counsel Consultant Rick Schweitzer reports that Hours of Service could be changing. Follow the link to find out what changes your company may have to make to dispatch and driver management protocols.

• OSHA recently released its regulatory agenda for the next year. Changes to OSHA’s Hazard Communication Standard may be impacting distributors in August 2011, and they should keep tabs on combustible dust rulemaking that may be impacting their customers.

• Among EPA’s regulatory priorities, the agency’s attention to indoor air quality could have an impact on the welding industry (pp. 79845 – B2).

• For an overall look at coming changes, take a look at the “Top 11” regulatory changes in 2011 as compiled by Paychex, Inc. Of note are changes in tax law, allowing businesses to expense capital investments and healthcare reform. These should be on the radar of any business owner/operator.

What regulations are you watching for in 2011? What will impact you and your customers most?